App support
Get help with sign-in, mobile access, onboarding, account access, and dashboard questions.
Contact Root Data
App support, billing help, and setup questions.
For Root Data app support, Apple subscription questions, Open Dental onboarding, or account help, email us at hello@rootdata.ai. Doubts? Call Ash, one of our founders in Miami, at (720) 767-7819 (+1 outside the USA), roughly 9am–6pm Eastern.
Send a request
Tell us what you need help with.
Use the form for support, billing, onboarding, partnership, or product questions. We send a copy to your email with a short summary and Root Data overview.
Doubts? Call Ash, one of our founders.
Onboarding, billing, Open Dental setup, product questions — Ash can help.
Ash is based in Miami (Eastern Time) — US business hours, roughly 9am–6pm ET.
Contact Root Data
Share your question and we will route it to the right person. You will receive a confirmation copy by email.
Billing and Apple subscriptions
Ask about Apple in-app purchase access, subscription status, renewals, cancellations, or Stripe billing.
Open Dental setup
Root Data currently supports Open Dental PMS for standard onboarding and native iOS setup.
What to include
A few details help us route your request faster, especially for app and billing questions.
- Your name, practice name, and account email.
- Whether you subscribed through Apple in-app purchase, Stripe, or the website.
- Your PMS and setup status. Root Data supports Open Dental onboarding today.
Review terms and privacy
Our help pages explain data use, subscriptions, privacy, and Apple-billed access.