Insights for practices that want to grow profit with clarity.
Practical guidance on production, collections, hygiene, case acceptance, operations, and dental analytics that help practices make better decisions faster.
Case Study: How AI Is Actually Impacting Dental Support Organizations
Everyone in dentistry is discussing AI, but much of the conversation remains abstract. Topics like chatbots, call summaries, automated messages, front desk workflows, and genera...
The AI Intelligence Layer Every Dental Support Organization Needs
Dental software was built for an age that is ending. Practice management systems, dental practice analytics software, and the dashboard layer on top of them were designed for on...
AI for DSOs: What Dental Support Organizations Are Actually Building
AI for DSOs: What Dental Support Organizations Are Actually Building (And What It Takes to Build It Right) Every dental group in the country is aware that AI will transform thei...
DSO Directory: A Public Reference for Dental Support Organizations
In 2018, 22% of new dental school graduates went straight to a DSO. In 2024, that number was 58%. Practice ownership among US dentists has dropped from 85% in 2005 to 73% in 2023, and the share of practices affiliated with a dental support organization keeps climbing.
How AI Turns Your DSO Regional Manager Into a Superhuman Operator
The discussion surrounding AI in dental support organizations consistently highlights one key concept: AI combined with human teams is the new operating model for high-growth DSOs. While this is a valid perspective, it raises an important question: How does the introduction of AI impact the role of the regional manager?
Marketing Without Operations Is Costing DSOs Millions. Here's What Lockstep Looks Like in Practice.
Ryan Torresan, the CMO and COO at Mosaic Dental Collective, has written a candid argument that every dental support organization leader should read. He argues that growth doesn't come from leads, but from access and execution. According to Torresan, AI isn't replacing marketing; it's showing where DSOs are losing revenue. He identifies the gap between marketing and operations as the main source of this loss, and the dental industry is now openly discussing it.